Privacy Policy

1. Information We Collect

We collect the following types of information:

• Order information — name, billing/shipping address, email address, phone number, and payment details (processed by Shopify Payments; we do not store card numbers)
• Account information — if you create a store account
• Device & browsing data — IP address, browser type, pages visited, and referral source via cookies and analytics tools
• Communications — emails or messages you send to our support team

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Handle returns and customer support requests
• Improve our website and product offerings
• Comply with legal and tax obligations
• Send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business:

• Shopify — e-commerce platform and payment processing
• 3PL warehouse partner — for order fulfillment and shipping
• Faire — for wholesale order management
• Email providers — for transactional and marketing emails

We may also share information when required by law or to protect our legal rights.

4. Cookies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years for tax and accounting purposes.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at support@lecien.com. We will respond within 30 days.

7. Security

We implement industry-standard security measures to protect your data. Payment information is encrypted and processed by Shopify Payments — we never store raw card details on our servers.

8. Third-Party Links

Our website may contain links to third-party sites (e.g. lecien.co.jp, Faire). We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

10. Contact

For privacy-related questions, please contact TANAAKK INC.:
support@lecien.com

See also: Terms & Conditions · Return Policy